Introduction

Cosmenor AS is the exclusive distributor of bodypaint.no in Norway. The following terms and conditions apply to all purchases made via www.bodypaint.no.

Last updated 1st April 2026

1. General information

These terms apply when you, as a consumer, place an order in the webshop www.skinvisibles.no (“the webshop”).

Seller:

Cosmenor AS

Solbråveien 23, 1383 Asker, Norway

Organization number: 996 047 466 VAT

When completing a purchase, you enter into an agreement with Cosmenor AS. By placing an order, you accept these terms and our Privacy Policy.

These terms may be updated. The applicable version is always available on the website.

2. Formation of contract

To shop, you must be at least 18 years old or have consent from a legal guardian.

A binding agreement is formed when you receive an order confirmation. The final agreement is considered concluded when you receive a delivery confirmation.

We reserve the right to cancel orders in cases of:

• obvious pricing errors

• technical issues

• suspected fraud or misuse

Pricing errors may be corrected prior to the conclusion of the contract, or after if the error was obvious and should reasonably have been understood by the customer.

3. Payment, shipping and delivery

Orders are normally dispatched within 4 business days, and no later than 10 days.

The amount is reserved at the time of order and charged when the goods are shipped. Shipping costs are displayed at checkout. Free shipping applies to orders above NOK 750 (subject to change).

3.1 Goods not in stock

If an item is unavailable, only available items will be shipped.

3.2 Notification

You will receive tracking information by email when your order is dispatched.

3.3 Uncollected packages

If a package is not collected, we may charge a fee corresponding to our actual costs (currently NOK 150).

3.4 Cosmenor's right to refuse orders

We reserve the right to refuse orders on objective grounds, such as misuse of campaigns.

3.5 Order confirmation

You will receive an order confirmation and later a delivery confirmation by email.

3.6 Delays

In case of delay, you have rights under the Norwegian Consumer Purchase Act, including the right to withhold payment, demand fulfillment, or cancel the purchase.

4. Force Majeure

We are not liable for delays or failure to deliver due to circumstances beyond our reasonable control.

5. Right of withdrawal

You have the right to withdraw from your purchase within 14 days without giving any reason, in accordance with the Angrerettloven. The withdrawal period expires 14 days after you receive the goods.

To exercise your right of withdrawal, you must notify us within this period. You may use the standard withdrawal form (available on our website), but this is not mandatory.

The right of withdrawal does not apply to sealed goods which are not suitable for return for health or hygiene reasons once unsealed

5.1 Returns and refunds

• Goods must be returned within 14 days after notifying us

• The customer bears the return shipping cost

• You will be refunded the purchase amount including standard delivery costs

• Refunds are made within 14 days after notification, but we may withhold payment until goods are received or proof of return is provided

Refunds are made using the original payment method.

Return address:
Cosmenor AS
Solbråveien 23
1383 Asker, Norway

6. Complaints

You have the right to make a complaint in accordance with the Forbrukerkjøpsloven.

The complaint period is:

• normally 2 years

• up to 5 years for goods expected to last significantly longer

You must notify us within a reasonable time after discovering a defect.

6.1 Gifts and samples

Any gifts or samples received must be returned when returning goods.

6.2 Return costs for complaints

If the complaint is valid, we cover return shipping costs.

6.3 Allergic reaction

If you experience a reaction, please contact customer service. Personal data is processed in accordance with applicable data protection laws – see our Privacy Policy.

7. Payment and prices

All prices are stated in NOK and include VAT.

7.1 Card payment

The amount is reserved at the time of order and charged upon shipment.

7.2 Vipps

Payment is deducted directly from your bank account.

7.3 Klarna

When choosing Klarna, invoice and installment options are provided by Klarna AB.

Klarna performs a credit assessment and acts as an independent data controller for payment data. Payment is subject to Klarna’s terms. Late payment may result in fees and interest.

7.4 Pricing errors

In case of obvious pricing errors, we are not bound if the customer should reasonably have understood the error.

8. Product information

We aim to provide accurate product information, but recommend checking the product upon receipt. Colors and packaging may vary.

All content on the website is protected by intellectual property rights.

8.1 Shelf life

Products are marked with shelf life after opening (e.g. 6, 12, 24 months).

9. Governing law and dispute resolution

These terms are governed by Norwegian law. The parties shall attempt to resolve disputes amicably. You may contact the Norwegian Consumer Council (www.forbrukerradet.no).

10. Changes to terms

Updated terms are published on the website.

11. External links

We are not responsible for content on third-party websites.

Customer service

Cosmenor AS
Solbråveien 23, 1383 Asker, Norway
Org. no: 996 047 466 VAT

Phone: +47 22 20 99 90
Email: post@cosmenor.no

Important notice

Nothing in these terms limits your statutory rights under Norwegian law.